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Отзывы Romruen Samed Resort


Номера: 4
Услуги отеля: 4
Обслуживание: 4
Расположение: 3

Общая оценка: 3.7
Проживание и услуги: The place is new, clean and very quiet. Beach towels are provided. There s a safe in the room but it didn t work. The only downside is there isn t any ventilation system nor window in the bathroom.
Отзыв о системе бронирования: Hotel voucher was not automatically sent and has to be requested.
Автор: Edouard Chong
Написан: 2017-10-04
Номера: 3
Услуги отеля: 3
Обслуживание: 3
Расположение: 2

Общая оценка: 2.7
Проживание и услуги: The place was ok.. We got there fairly late but the beach was good the next morning.. We booked for 2 rooms and for 2 couples, but when we got there they said so sorry but we can only give you two rooms for tonight tomorrow ones of you will have to go somewhere else. But we had already paid the money so it was a PITA. After numerous calls and emails were exchanged with Sawadee booking company, we were offered a place which was 2000tb per night. I said we would only do it if Sawadee booking company paid the excess 400 baht as our rooms were1600 p/night. They didn t want to do that and by now I was starting to loose my shit, I said that we did not want to be separated as a group an they would need to give both rooms and it was just so inconvenient to have to change hotels again the next day after we paid the money... However, Sawadee booking company came to the party, they have us 2 superior rooms in the Ron Ruen hotel which was not in the beach but was a nice spot a little out of the way, no breakfast but still nice rooms.. So in the end it all kind of worked out. After a bad start Sawadee did a good job of damage control and I was satisfied that they did the best they could.. I would book with Sawadee again, even though we had a bad start it finished well.. [R24 integr.ERR:escaping]
Отзыв о системе бронирования: As above
Автор: Mr Brendt Fenwick
Написан: 2015-05-20


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